Terms of service

The service

Capveon finds public-sector work for businesses that sell to government and does the work that follows: reading and qualifying bids, routing, drafting and record updates. These terms are between you and Capveon, Inc.. If you accept them for a company, you confirm you may bind it, and "you" means the company.

Accounts

Each seat belongs to one named person. Keep your sign-in to yourself and tell us if you think someone else has used it. The people your company invites act for your company.

Trials and billing

A trial lasts 7 days. We take a card at sign-up and charge nothing if you cancel in Settings before the trial ends. After that the plan you chose is billed monthly in advance, in US dollars, until you cancel. Cancelling stops the next charge, and your account stays open to the end of the month you paid for. Fees don't include taxes, which we add where the law requires. If we change a price, we'll email you at least 30 days before it applies to you.

Each plan includes a monthly amount of AI usage. When it runs out, the AI work stops and everything else keeps working until you buy more, turn on auto top-up or move up a plan. We only charge for extra usage you buy or switch on.

Your data

What your team uploads, writes and connects belongs to your company. You give us permission to process it only to run Capveon for you, and we never use it to train shared models. You're responsible for having the right to connect the systems and share the documents you bring.

Coverage and accuracy

Capveon reads public sources and cites them. We don't guarantee coverage of every jurisdiction or every document, and where a fact can't be cited the field is marked unknown rather than estimated. Nothing in the product is legal, engineering, tax or financial advice.

AI output and approval

Capveon researches, scores and drafts, and it can be wrong. Check a draft before you send it. Any action that writes to a system of record or leaves your organization needs approval from an authorized person in your account, and a bid, quote, certification or price you submit is yours. You're responsible for what your team approves.

The free tools

The contract list, the bid read and the territory brief are free and come with no promise of fitness for any purpose. We may change or stop them at any time.

Acceptable use

Don't use Capveon to scrape or resell the public-record data wholesale, to get around rate limits or security, to try to see another customer's data or pipelines, to break the law, or to send spam. We may suspend an account that does, and we'll tell you why.

Our property

The software, the compiled public record and the site belong to Capveon. Your subscription lets your team use them while it lasts. If you send us ideas or feedback, we may use them without owing you anything.

Ending it

You can cancel at any time in Settings. We can end a subscription for a serious breach of these terms that isn't fixed within 30 days of our notice. When a subscription ends, you can export your data for 30 days, and then we delete it as the privacy policy describes.

Warranty and liability

Capveon is provided as it is, without warranties beyond the ones these terms state, to the extent the law allows. Neither side is liable to the other for indirect or consequential losses or lost profits, and each side's total liability is limited to the fees you paid in the 12 months before the claim. These limits don't apply to amounts you owe, to a breach of confidentiality, or where the law doesn't allow a limit.

Changes

When these terms change we update the date at the top. For a change that matters to subscribers, we'll email you at least 30 days before it applies.

Contact

Questions, or a request regarding your own data: hello@capveon.ai.