Security, privacy and how the AI uses your data.
What we do today to keep your data separate and secure, and the one thing still in progress: our SOC 2 audit.
- Each customer's data is walled off
- The database separates every customer's records, so one company's data can't show up in another company's results.
- Encrypted in transit and at rest
- Passwords, keys and other secrets live in a managed vault, never in our code.
- Every answer has a source
- Each answer and each filled-in cell links to the page it came from. Nothing you put in Capveon is used to train models.
- A person approves every write
- Before Capveon changes anything in another system, like adding a record to your CRM, someone on your team has to approve it.
- Sensitive records stay restricted
- You can mark a record as controlled, personal or proprietary. Only people cleared for that marking can open it.
- SOC 2 in progress
- Our SOC 2 audit is under way. Ask and we'll send our policies and a completed security questionnaire.
Read the privacy policy and terms.
Questions
Where is our data stored?
In the United States, with Amazon Web Services.
Is our data used to train AI models?
No. Your documents, searches and drafts aren't used to train any model, ours or our providers'.
How do we report a security issue?
Email security@capveon.ai. We'll reply within one business day.
Send us your security questionnaire.
If your company reviews vendors before it buys, we'll fill in your questionnaire and walk your security team through how data moves.